Episode 268: Focus and Fanatical Support

Episode 268 originally broadcast on July 24, 2010

Richard Yoo, co-founder and former CEO of Rackspace Hosting Inc., built a company to provide enterprise-level hosting services with what he called “fanatical support.” Rackspace offers a self-managed server, which allows for a more knowledgeable and technical customer. Today the company boasts more than 99,000 clients. John Pacini visits with an entrepreneur who knew what he had to do and stayed focused on his goals.

School of Business 07/24/10

Russ and John present the show about the risk takers who put it all on the line to innovate in ways that improve our lives. Includes: BusinessMakers Quote of the Week—clever words from British publisher Ernest Benn; This Week in Business History includes well-preserved inventions, among them the hamburger, the first bikini and Mick Jagger; the Jargon Challenge Round—trendy technospeak that YOU should know; and Dumbest Moments in Business History—a smuggler makes a bad decision.

Richard Yoo - Rackspace Hosting Inc.

Richard Yoo, co-founder and former CEO of Rackspace, built a company to provide enterprise-level hosting services with what he called “fanatical support.” Rackspace offers a self-managed server, which allows for a more knowledgeable and technical customer. Today the company boasts more than 99,000 clients. John Pacini visits with an entrepreneur who knew what he had to do, rolled with the punches and stayed focused on his goals.

PKF Texas: The Entrepreneur’s Playbook® - YP Networking

Your Young Professionals can be your best ambassadors. Do your YPs know what they need to know, to best represent your company? Greg Price has tips to help you make sure they do.