Summary:
Connie Barnaba, founder and president of Barnaba & Assoc. Inc., specializes in conflict management; she calls herself a "professional peacemaker." Barnaba built a successful management consulting firm based on the premise that Conflict is expensive, it's bad for business - and a proactive manager can identify, then take steps to resolve, potential issues before they create conflict in the workplace. She has an interesting perspective and a great presentation.
