Summary:
Kenn Stearns continues his discussion with Chick-fil-A President and COO Dan Cathy. Dan teaches us the three C's Chik-fil-A looks for in a potential Restaurant Operator (not exactly the same as a Franchisee)-competence, character, and chemistry. We also hear about the company's charitable side, a foundation called Winshape (managed by none other than Dan's brother and sister), which operates foster homes, a summer camp for kids, and a marriage conference program, and what "Generation 3" has in store for Chick-fil-A lovers.
